Shipping & Delivery Policy
Shipping & Delivery Policy draft for EG Shoppers that you can use and customize for your e-commerce store:
Shipping & Delivery Policy – EG Shoppers
At EG Shoppers, we are committed to delivering your orders quickly, safely, and reliably. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.
1. Order Processing
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is confirmed, you will receive an order confirmation email with details.
2. Shipping Timeline
Standard Delivery (Within India): 3–7 business days.
Express Delivery (Selected Locations): 1–3 business days.
International Shipping (if applicable): 7–15 business days, depending on destination and courier service.
Note: Delivery timelines may vary due to courier delays, unforeseen circumstances, or high-demand periods.
3. Shipping Charges
Free Shipping on orders above ₹999 (within India).
Orders below ₹999 will have a standard shipping fee of ₹49 – ₹99 depending on weight & location.
International shipping charges will be calculated at checkout based on destination & package weight.
4. Order Tracking
Once shipped, customers will receive a tracking ID & courier details via email/SMS.
You can track your order through our website or the courier partner’s portal.
5. Delivery Attempts
Our courier partners will make up to 2–3 delivery attempts.
If the package cannot be delivered due to incorrect address, unavailability, or refusal, it will be returned to us.
Re-shipping charges may apply for resending the order.
6. Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at [support@egshoppers.com] with images/videos as proof.
We will arrange for a replacement or resolve the issue at the earliest.
7. International Shipping (Optional – if you plan globally)
Customs duties, import taxes, and other charges (if any) are the responsibility of the buyer.
Delivery timelines may vary depending on the destination country’s customs clearance process.
8. Contact Us
For any shipping or delivery-related queries, please reach out to us at:
📧 support@egshoppers.com
📞 +91- 8810569675
🔹 This policy ensures transparency and builds customer trust.
Do you want me to also prepare a Return & Refund Policy to go along with this so that both policies are consistent for EG Shoppers?